We Clean Your Belongings at Our Place, Not Yours

If your home or business suffers water, fire, smoke, or mold damage, it can be a very traumatizing time in your life. Working through the emotional loss and dealing with the property loss on top of filing insurance claims leaves you little time to clean your personal belongings. How to clean them properly may also have your mind boggled.

This is when you need a professional cleaning company to help you. At Rainbow International Restoration, we’ve got you covered. We sympathize with what you are experiencing on a personal level as well as a professional level.

How it Works

Our service professionals ensure your personal belongings receive the best possible care by meticulously documenting each and every item including photo documentation, identification numbers and detailed lists. Using Assured PackOut software in our inventory process, we are able to provide precise tracking of your items. All of your personal belongings are carefully and respectfully packed to be transferred to an off-site facility to be professionally cleaned and restored, if possible.

At the off-site Rainbow International Restoration facility, your items are stored in a secure, climate-controlled environment where they will remain until the professional cleaning and restoration process of your home or business has been completed.

Professional Cleaning and Restoration

Successfully restoring personal belongings can help ensure significant cost-savings over item replacement as well as avoiding the loss of items no amount of money can replace. Using industry-leading technology, equipment, processes, and training, we guarantee your valuables are handled in the most responsible and professional manner possible.

Rainbow International has cleaned and restored to pre-damaged condition a wide diversity of personal items. These items include but are not limited to:

• Artwork
• Documents
• Books
• Photographs
• VHS and DVD media
• Clothing
• Electronics (televisions, computers, stereos, etc.)
• Furniture
• Rugs
• Retail Inventory

Equipment and Processes

At Rainbow International Restoration, we use a wide variety of professional cleaning equipment and processes to clean your personal belongings. By performing an expert inspection of the items to be cleaned and restored, including materials, composition, durability, type of damage, and known reaction to certain restoration processes, we are able to determine the equipment and methods used to professionally clean and restore your items. These may include:

• Specialized drying chambers
• Ultrasonic cleaning
• Launder/dry cleaning
• Spray and wipe
• Immersion cleaning
• Ozone treatment
• Air duct cleaning
• Deodorization

We Deliver

When the professional cleaning and restoration process of your personal belongings is complete, they are returned to you in the exact same manner they were taken. Using the same inventory procedures and documentation used in the pack-out process, your personal content is loaded, transported, and delivered back to you with extreme care. It is then reconciled with the original pack-out inventories.

By using these industry-leading processes, procedures, and technologies, we provide complete professional cleaning and restoration of your contents as well as your structure. Call Rainbow International Restoration at 877-853-2445 immediately if you are the unfortunate victim of a house or business fire, smoke damage, water damage, or mold damage. Our service professionals are available 24/7 to help you.

How Rainbow Restoration Goes Above and Beyond

Since 2009, Rainbow Restoration has provided exemplary restorations and customer service. Their approach to doing business is goal-oriented to ensure the job is done professionally and the customer is completely satisfied; however, they actually go far above and beyond the call of duty.

Customer Service

The owner of Rainbow Restoration, Jay Van Deusen, goes by the philosophy, “Slow it down in order to speed it up.” This translates to explaining every detail of a restoration process so the customer is aware of what is happening with their home or business. More importantly, it means taking the time to understand and sympathize with the situation the customer is experiencing. A fire that destroys part of your home and personal belongings can be devastating. Jay and his team at Rainbow Restoration understand this and sympathize with what the homeowner is experiencing. By taking the time to listen and relate to the customer as a person first, Rainbow Restoration establishes a person-to-person relationship which is very rare in today’s business world.

The Team

Every employee at Rainbow Restoration has completed a background check and they are the type of people you would welcome into your home. Friendly, trustworthy, and highly-trained, they treat your home as if it were their own. Communication is key with Rainbow Restoration and you, the homeowner, are kept in the loop of what is happening every step of the way. Any question you have can and will be answered on the spot.

Cleaning Services

When your home has suffered damage such as fire damage, water damage, and sewer damage, your personal belongings will need to be cleaned. Rainbow Restoration takes your belongings to their place to clean them and they treat them like their own. A detailed inventory of every item they take is provided and, once cleaned, the items are stored in a vault until your home is restored and you are ready for them to be returned. How’s that for convenience and professionalism?

Insurance Companies and Communication

When faced with a disaster in your home, you are forced to deal with the insurance company, right? Not in this case. Rainbow Restoration communicates with the insurance company for you so you have one less thing to worry about. They do work for all insurance companies in Harford, Baltimore, and Cecil Counties. Simply by placing a call to their office, they coordinate with your insurance agent. It really is that simple.

In addition to working with the insurance company, Rainbow Restoration educates insurance companies with free classes. To support the insurance agents it serves, Rainbow Restoration offers 15 courses each year through which insurance agents can earn continuing education credit. Rainbow Restoration developed the classes and he and his employees teach them. This is quite a testament to how qualified the staff is.

Additional Services

Rainbow Restoration offers services other than restoration. Carpet cleaning, mold inspection, dry ice blasting, duct cleaning, sanitizing, deodorizing, laundry and dry cleaning, tile, grout, and hard surface cleaning, and biohazard and crime scene cleanup are just some of the additional services performed by Rainbow Restoration’s industry professionals.

They’re Always Available

Not all disasters strike during the daylight hours and on weekdays. Rainbow Restoration is well-aware of this fact and that is why they are available 24 hours a day, 7 days a week. You can call 877-853-2445 at any time of the day or night for any type of disaster and their 24-hour Emergency Response Team will be there as soon as physically possible.

When you have experienced a traumatic event to your home or business, you need help – help that cares and understands. Hopefully, you will never need restoration services but, in the unfortunate case that you do, contact Rainbow Restoration. Their entire team, including their office staff, is honest, trustworthy, experienced, and always willing to go the extra mile.